.png)
Ops for Photographers
Quality Control
Your editing team might be dialed in, but they're human. When they process thousands of images per week, they're bound to miss something. You know this, so you edit after they do.
As a creative, you understand the importance of providing top notch quality for your clients. Our team has specialized in providing quality control for real estate photographers going on six years. With our help, you can focus on what you do best while we take care of the rest.
How it works
We brand ourselves as your company, integrate seamlessly with your systems, and craft custom procedures to align with your goals. With our proven expertise, we ensure your customers are satisfied while you focus on growing your business.
White Label Branding
For every client, we pick up and answer as your business.
This ensures a branded, and seamless experience for your customers when talking to our team.
Standard Procedures
Utilizing industry knowledge, we will dial in your procedures.
This sets up your business for success from start to the finish on every process.
Custom Integrations
Your systems work with ours via deep integrations.
We utilize enterprise grade systems, and build to integrate systems for fluid operations.
Support Pod
Improve operations, while keeping costs efficient.
You get a pod of premium support staff for the price equal to or less than hiring one staff member.
How QC Works
Post-Process Editing
We'll take your post-processed images returned from your editor, and check for issues to be corrected. This typically includes agent signage, trash cans, vertical/horizontal straightening, etc.
Order Reviewal
Once we complete our round of QC edits & review, we will review your order to ensure all items are ready and deliverable. If there are discrepancies, we'll note them to you or your team for next action steps.
Timely Delivery
Your clients need their content yesterday - We get it! So we partner with global & local talent to ensure we meet every deadline, delivering your content in a timely fashion while keeping your brand protected with high quality edits.
Customer Support
We don’t just cover channels — we build and manage a fully integrated contact experience tailored to your brand. We're built to scale with you, without the complexity of hiring, training, or managing a support team yourself.
Phone + SMS
Email Integration
Live + AI Webchat
Social DM Integration
How Support Works
Scheduling
We understand the struggles of juggling your phone and your tools. We help by taking calls & setting appointments while you're in the field creating.
Tech Support
Your platforms might be easy for those who use it daily, but sometimes your customers need a little more help. These calls can be lengthy, and require a level of experience & patience not everyone offers. That's where we step in.
Lead Capture
When a new customer is exploring your company, they often want to ask questions about your business and services. This can be difficult to do when you're juggling your equipment in the field, or trying to provide quality service to the agent for which you're currently servicing. Don't worry, we got it.
Compare
Core Media Operations
Our service level is unlike any other service provider. We alone have more experience in this industry than any other.
What sets us apart:
-
Six years of REP Experience
-
Pod Level of Service
-
Flexible Pay Model
We aim to be your resource to get more time back, so you can focus on growth.
to Hourly
Such as
Virtual Assistants
Hiring a single person means your operations pivot on a single person. This can be a recipe for disaster.
to Salary
Such as
In-house Admin
The average cost of a Full Time Staff is $24/hour. You'll also only get 5 days of service, and again, rely on just one person
to AI Tools
Such as AutoQC
AutoQC only provides image ouput, while we handled everything else surrounding your deliveries, and customer support.
We work with the your tools
From task management, to delivery platforms, to content applications, we know the major platforms in the industry.
We will help your company streamline their operations to create a seamless backend for you & your team.
This way, you can gain back an average of 8 hours per week by reducing manual pulling of those levers.
Quality Care
Based on Your Success
Our metrics of success are based on your metrics of success. You'll never pay an hourly, salary, or any other hidden fees with our service.
In order to ensure you receive top of the line service year round, we only charge based on your volume.
We offer options for pay as you go, or prepaid service with a discount.
Quality Control
From $10-15 per Listing
You get...
-
7 Day Service
-
24 Hour QC Operations
- Mon - Fri only
-
Dedicated QC Agent
-
QC Supervisor Layer
-
Automation Setup & Support
-
Team Coordination for Content
-
Post-process Editing via LRC/PS
-
Add-on Content Delivery
-
Floorplan, 3D Tour, Video, etc
-
-
Revision Handling
Listing Ops
From $20 - 25 per Listing
You get everything in QC PLUS...
-
US Customer Support
-
7 Day Service
-
9am - 5pm EST
-
10am - 2pm EST on Sat/Sun
-
-
-
Account Manager
-
Team Coordination for Scheduling
-
Technical Support for your Customers
-
Phone & SMS Handling
-
Email Handling
-
Live + 24/7 AI Webchat
-
Social DM Integration
-
Ops Management
-
Documentation
-
Standardization
-
Implementation
-